Privacy policy

In accordance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, we inform you that PROXIMITY FORWARDING SL, with Tax ID No. B97041842 and registered address at AVDA. CARDENAL BENLLOCH Nº 69 – 46021 VALENCIA, is responsible for the management and operation of the website www.proximityforwarding.com, registered in the VALENCIA COMMERCIAL REGISTRY S 8, H V 75044.

If you wish to contact us, you may do so by post at the address indicated above or by email at pricing@proximityforwarding.com.

Access to our domain may be made directly or through any existing redirection, and this Privacy Policy shall apply in all cases.

 

PRIVACY POLICY

 

This Privacy Policy describes how we process your personal data (e.g., collection, use, disclosure, storage, and protection of your personal information) and provides information about your rights as a data subject.

 

PROXIMITY FORWARDING SL is the Data Controller and is responsible for the collection, use, disclosure, storage, and protection of your personal data in accordance with the General Data Protection Regulation, internal policies, and any applicable national legislation.

 

In compliance with Organic Law 3/2018 of December 5 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), as well as Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, PROXIMITY FORWARDING SL hereby informs you:

 

Identity and Contact Details of the Controller

PROXIMITY FORWARDING SL

You may contact us:

 

  • By post: AVDA. CARDENAL BENLLOCH Nº 69 – 46021 VALENCIA
  • By email: pricing@proximityforwarding.com
  • By telephone: +34 91 787 46 48
  • Website: www.proximityforwarding.com
  • Workplace: C/ de la Alcarria nº 7 – 28823 Coslada (Madrid)

 

Categories of Personal Data

 

We process the following categories of personal data:

 

  • Identification data – name and surname, ID number or equivalent.
  • Administrative data – company name, address, banking details, and contact persons.
  • Contact data – email address, telephone number, and postal address.
  • Digital data – cookies, IP address, websites, social networks, and other publicly accessible online data.
  • Employment data – contact information, professional experience, education, and CV-related information.
  • Social media data – public profile data of followers and visitors.
  • Business data – suppliers, clients, directors, and partners.
  • Other data necessary for processing – for more information, please consult our Record of Processing Activities.

 

How Do We Collect Your Data?

 

We collect information from the following sources:

 

From Internet tools:

  • Through our social media channels.
  • Via email to clients or suppliers with whom a prior commercial relationship exists.
  • Via email to prospective clients or interested parties without prior commercial relationship (where explicit consent has not yet been obtained).
  • Via email to interested parties from whom we have obtained consent through contact forms.

 

From other sources:

  • When communicating or interacting with you by phone, email, or other company contact methods.
  • When you visit our facilities.

For further information, please consult our Record of Processing Activities.

 

How Long Do We Retain Your Data? (Retention Period)

 

Data will be retained while a commercial, contractual, or professional relationship exists and thereafter for the period required to comply with applicable legal obligations. Data will also be retained as long as necessary for processing purposes unless you request its deletion.

Regarding accounting and tax documentation for tax purposes, the accounting books and other mandatory registry books required by the applicable tax regulations (Personal Income Tax, VAT, Corporate Tax, etc.), as well as the documentary supports justifying the entries recorded in the books (including computer programs, files, and any other evidence of tax relevance), must be kept for at least the period in which the Administration has the right to verify and investigate and, consequently, to settle tax debt. According to Articles 66 to 70 of the General Tax Law, this period shall be 4 years.

 

 

Regarding accounting and tax documentation for commercial purposes, books, correspondence, documentation, and supporting documents concerning the business must be kept. These must be duly organized starting from the last entry made in the books, unless otherwise established by general or special provisions.

This commercial obligation extends to both mandatory books (income, expenses, investment assets, and provisions) and the documentation and supporting evidence for the entries recorded in those books (issued and received invoices, receipts, corrective invoices, bank documents, etc.). According to Article 30 of the Code of Commerce, this period shall be 6 years.

 

Regarding documentation related to merchandise, the retention period shall be 3 years, thus complying with European Union Regulation No. 952/2013 of the European Parliament and of the Council of October 9, 2013, which establishes the Union Customs Code.

 

For further information on data retention in the course of our business activity, you may consult our Record of Processing Activities.

 

 

To whom do we transfer your data?

 

Depending on the purpose of the processing, we may transfer your personal data to different categories of recipients (professionals, entities, collaborators directly related to the Data Controller, public or tax administrations) with whom we have signed collaboration agreements protecting your rights and freedoms in relation to your personal data. All of this is done under your express consent in necessary cases and in compliance with our obligations as Data Controllers. For more information, you may consult our Record of Processing Activities.

 

Likewise, we inform you that your data could be processed by the companies belonging to our group for commercial, administrative, statistical, and/or financial purposes ; for more detailed information, you may consult the website www.grupo-alonso.com.

In any case, we transfer your data only to the extent strictly necessary and in the manner required to carry out the purposes described in this privacy policy. These entities and/or professionals considered as Data Processors shall be governed by the provisions of Art. 28 of the GDPR, and this entity ensures that they take all necessary security measures in accordance with Art. 32 of this GDPR.

 

Where do we process your data?

 

In order to carry out our activity, we process your personal data in accordance with the conditions established in this policy, within the European Union (EU).

In principle, this entity does not perform any international data processing. Should it be necessary for those services offered by this entity that require international data transfers for their provision, such a circumstance will be detailed in the Specific Conditions of the contract applicable to the service. These conditions must be expressly accepted by the client prior to any such transfer.

 

For more information on where we process data during the course of our activity, you may consult our Record of Processing Activities.

 

For what purposes do we process your data?

 

Your data will be collected for the processing operations relevant to the following purposes:

 

Purposes specific to our website elements:

 

  • Specific processing on social networks (see the social networks section).
  • In the case of future clients or interested parties for whom we do not have explicit consent, this will be requested via email to continue maintaining communication.

General purposes of our activity:

 

  • Receiving contact information or other requests made by you through any of our communication channels.
  • Administrative tasks derived from the provision of our services.

 

For more information on the purposes of data processing in the development of our activity, you may consult our Record of Processing Activities.

You may withdraw your consent at any time free of charge by exercising your rights. To do so, please send your request in writing, duly identified by means of a supporting document, to our address at AVDA. CARDENAL BENLLOCH Nº 69 – 46021 VALENCIA or by email to dpo@grupo-alonso.com. For more detailed information on the exercise of your rights, you may consult our Record of Processing Activities.

 

Why are we allowed to process your data? (Legitimation)

 

The use of your data under the conditions described above is permitted by European and Spanish data protection regulations in accordance with the following legal bases:

 

Art. 6. GDPR

 

  • The data subject has given their consent for the processing of their personal data for one or more specific purposes.
  • The processing is necessary for the performance of a contract to which the data subject is a party or to take pre-contractual measures at the request of the data subject.
  • The processing is necessary for compliance with a legal obligation applicable to the data controller.

For more information on the legal basis for data processing in the course of our activity, you may consult our Record of Processing Activities.

 

What are your rights?

 

Data protection regulations allow you to exercise your rights of access, rectification, objection, erasure (“right to be forgotten”), restriction of processing, portability, and the right not to be subject to automated individual decision-making before the Data Controller.

Every data subject has the right to be provided with basic information at a primary level—in a summarized form—BEFORE their data is collected, at the same time and through the same medium in which the personal data is gathered. Furthermore, the remaining information must be provided in a medium more suitable for its presentation and understanding.

 

The information provided by layers or levels is as follows:

 

1st Layer Information

 

  • The identity of the Data Controller.
  • What data will be processed.
  • For what purpose.
  • Where and how they were obtained.
  • The legal basis for the processing.
  • Whether they will be communicated, transferred, or processed by third parties.
  • A reference to the procedure for Exercising Rights.

 

2nd Layer Information

 

  • Contact details of the controller. Identity and details of the representative (if any). Contact details of the Data Protection Officer (if any).
  • Expanded description of the purposes of processing. Data retention periods or criteria. Automated decisions, profiling, and applied logic.
  • Details of the legal basis for processing in cases of legal obligation, public interest, or legitimate interest. Whether providing data is mandatory and the consequences of failing to do so.
  • Recipients or categories of recipients. Adequacy decisions, safeguards, binding corporate rules, or specific applicable situations.
  • How to exercise the rights of access, rectification, erasure, and data portability, as well as the restriction of or objection to processing.
  • The right to withdraw the consent provided.
  • The right to lodge a complaint with the Supervisory Authority.

 

(The following table indicates what your rights are)

 

Right

Description

Right of access

To know what data of yours is being processed, for what purpose, where the data was obtained, and if it is going to be communicated or has been communicated to anyone.

Right of rectification

To modify any of your data that is inaccurate or incomplete.

Right of cancellation

To cancel data that is inadequate or excessive.

Right of objection

To prevent your data from being processed or to stop it from being processed, although only in the cases established by law.

Right to restriction of processing

To request that the processing of data be suspended in the cases established by law.

Right to data portability

To be able to receive the data you provided in a structured, commonly used electronic format and to be able to transmit it to another Controller.

Right not to be subject to automated individual decision-making

In order to ensure that a decision is not made about you that produces legal effects or affects you, based solely on the processing of your data.

 

These rights are characterized by the following:

 

  • Exercise is free of charge.
  • You can exercise these rights directly or through a legal representative.
  • If the request is submitted by electronic means, the information will be provided by these means whenever possible, unless the data subject requests otherwise.
  • Before exercising your rights, we must identify you to protect your personal data against fraudulent attempts.
  • Your request will be resolved within one month.
  • The controller is obliged to inform you about the means to exercise these rights. These means must be accessible, and this right cannot be denied solely because another medium is chosen.
  • If the controller does not act upon the request, they will inform you, at the latest within one month, of the reasons for their inaction and the possibility of lodging a complaint with a Supervisory Authority.

How to exercise these rights:

If you wish to exercise any of the rights described, you can contact us through our Internal Data Protection Officer:

  • By postal mail:

PROXIMITY FORWARDING SL

Att. Internal Data Protection Officer

AVDA. CARDENAL BENLLOCH Nº 69 – 46021 VALENCIA

  • By email: dpo@grupo-alonso.com

 

 

Control Authority

If you wish to file a complaint regarding the processing of your data by PROXIMITY FORWARDING SL, we inform you that you may contact the Spanish Data Protection Agency at C/ Jorge Juan, 6 28001-Madrid (http://www.agpd.es).

 

Cookies

 

Cookies are files downloaded to your computer to collect standard internet log information and browsing habit information. This information is used, for example, to track visitor usage of the website and compile statistical reports on website activity.

You can set your browser not to accept cookies; however, some first-party cookies are necessary to allow the website user session to use our services. For more information, please visit the website’s Cookie Policy.

 

Social Networks

 

PROXIMITY FORWARDING SL has a presence on social networks, such as LinkedIn. The purpose of personal data processing is established within the conditions affecting the service. If registration for certain services is carried out using personal data associated with a user account, you are informed that certain information contained in your account will be shared.

The purposes of the data collected on different social networks are:

 

  • Advertising and commercial prospecting.
  • Personnel selection / Contact with candidates.
  • Communication with clients or interested parties.

 

Regarding LinkedIn, when a user publishes their profile as a professional, we will have access to the public data they have included. We may also communicate with them through this network.

 

Unsubscribe Request (Opt-out)

 

You may exercise your right to cancel or object to the processing of your data by writing to AVDA. CARDENAL BENLLOCH Nº 69 – 46021 VALENCIA or by sending an email to dpo@grupo-alonso.com with the subject “UNSUBSCRIBE REQUEST” (SOLICITUD DE BAJA), indicating your details and the registered email address.

 

Minors

 

The User certifies that they are over 14 years old and therefore possess the legal capacity to provide consent for the processing of their personal data. If you are 14 or younger, we will require the consent of your legal guardian to store your data; otherwise, we may block or delete it.

 

Security

 

PROXIMITY FORWARDING SL adopts organizational and technical measures to guarantee the security of personal data and prevent its alteration, loss, or unauthorized access, taking into account the state of technology and the nature of the data stored.

 

Updates

 

We keep our privacy policy under review and may change it occasionally, primarily to comply with legal and data protection practices. Updated versions will be published on our website.

 

Applicable Legislation and Competent Courts

 

The terms and conditions governing this website are subject to Spanish legislation. For the resolution of any controversy or dispute, the parties agree to submit to the Courts and Tribunals of MADRID, Spain.

 

Last Update: February 20, 2026.