Privacy policy

In accordance with Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, we hereby inform you that PROXIMITY FORWARDING SL, with tax identification number B97041842 and registered office at AV. SUR DEL AEROPUERTO DE BARAJAS, 28 FLOOR 2 – OFFICE 5 28042 – MADRID – SPAIN is responsible for the management and operation of the site www.proximityforwarding.com registered in the VALENCIA TRADE REGISTER S 8, H V 75044.

If you wish to contact us, you can do so by post to the address above or by e-mail to the following address pricing@proximityforwarding.com.

Access to our domain can be made directly or through any existing redirection, and the Privacy Policy is applicable to this domain.

PRIVACY POLICY

This Privacy Policy describes how we process your personal data (e.g. collection, use, disclosure, retention and protection of your personal information) and provides information about your rights as a data subject.

PROXIMITY FORWARDING SL is responsible for the processing, as well as for the collection, use, communication, storage and protection of your personal data, in accordance with the General Data Protection Regulation, internal rules and policies or any applicable national regulations.

In compliance with the Organic Law 3/2018 of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), as well as the General Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, by means of this document, PROXIMITY FORWARDING SL reports:

Identity and contact details of the Responsible

Our identification information:

PROXIMITY FORWARDING SL

You can contact us

  • By postal mail : SUR DEL AEROPUERTO DE BARAJAS, 28 FLOOR 2 · OFFICE 5 28042 · MADRID · ESPAÑA
  • By e-mail: pricing@proximityforwarding.com
  • By phone: 91 787 46 48
  • By web: proximityforwarding.com

Personal data categories

We process the following categories of personal data:

  • Identification data – surname and forename, ID card number or equivalent.
  • Administrative data – Company name, address, bank details and contact details
  • Contact details – email, phone and address.
  • Digital data – cookies, IP address, websites and social networks and other data publicly accessible on the internet.
  • Social media data – public social media profile data of followers and visitors.
  • Business data – suppliers, customers, administrators and partners.
  • Other data necessary for processing – For more information on the category of personal data in the course of our activity, you can consult our Register of Activities.

 How do we collect your data?

We collect information about you from the following sources:

From other online tools:

  • Through our social networks.
  • Through email to Customers or Suppliers with whom there has already been a previous business relationship.
  • Via email to prospective customers or interested parties with whom we do not yet have explicit consent.
  • Via email to interested parties whose consent we have through the different contact forms.

From other sources:

  • When communicating or interacting with you by telephone, e-mail or other means of contact from our company.
  • When you visit our facilities.

For more information on the different data collection mechanisms in the development of our activity, you can consult our Register of Activities.

How long do we keep your data (Retention period)?

The data will be kept for as long as there is a commercial, contractual or professional relationship with the data subject and thereafter for the years necessary to comply with the corresponding legal obligations in each case. Without prejudice to the foregoing, they will be kept for as long as they are necessary for the processing and the data subject does not request their deletion.

With regard to accounting and tax documentation, for tax purposes, the accounting books and other obligatory record books in accordance with the applicable tax regulations (IRPF, VAT, IS, etc.), as well as the documentary supports of the data subject, and of the corresponding legal documents. ), as well as the documentary supports that justify the entries recorded in the books (including computer programmes and files and any other supporting documents of fiscal significance), must be kept for at least the period during which the Administration has the right to check and investigate and, consequently, to settle the tax debt, in accordance with Articles 66 to 70 of the General Tax Law, which is 4 years.

With regard to accounting and tax documentation, for commercial purposes, books, correspondence, documentation and supporting documents concerning your business, duly ordered as of the last entry made in the books, except for what is established by general or special provisions, this commercial obligation extends to both the obligatory books (income, expenses, investment goods and provisions), in addition to the documentation and supporting documents that support the entries recorded in the books (invoices issued and received, tickets, rectifying invoices, bank documents, etc.), according to Article 30 of the Commercial Code, shall be 6 years. ), according to Article 30 of the Commercial Code, shall be 6 years.

With regard to documentation related to goods, the retention period shall be 3 years, thus complying with EU REGULATION N. 952/2013 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 9 October 2013 laying down the Union Customs Code.

For more information on data retention in the course of our business, you can consult our Register of Activities.

To whom do we transfer your data?

Depending on the purpose of the processing, we may transfer your personal data to different categories of recipients (professionals, entities, collaborators directly related to the Controller, public or tax administrations) with which we have signed collaboration agreements protecting your rights and freedoms in relation to your personal data. All of this is subject to your express consent in the necessary cases and in compliance with our obligations as Data Controllers. For further information, please consult our Register of Activities.

We also inform you that your data may be processed by companies belonging to our group for commercial, administrative, statistical and/or financial purposes. For more detailed information, please consult the website www.grupo-alonso.com.

In any case, we will transfer your data only to the extent strictly necessary and in the manner required to carry out the purposes described in this privacy policy. These entities and/or professionals considered as Data Processors shall be governed by the provisions of Art. 28 of the GDPR and this entity is responsible for taking all necessary security measures in accordance with Art. 32 of the present GDPR.

Where do we process your data?

In order to carry out our activity we process your personal data in accordance with the conditions set out in this policy, within the European Union (EU).

In principle, this entity does not carry out any international data processing. If necessary, and in those services offered by this entity in which international data transfers are required for the provision of the same, this circumstance will be included in the Specific Conditions of the contract that apply to the service and will be expressly accepted by the customer prior to the same.

For more information on where we process data in the development of our activity, you can consult our Register of Activities.

For what purposes do we process your data?

Your data will be collected for the relevant processing operations for the following purposes

Purposes specific to the elements of our website:

  • Specific processing in social networks (see social networks section).
  • In the case of prospective customers or interested parties for whom we do not have explicit consent, this will be requested via email in order to be able to continue communication.

General purposes of our activity:

  • Receiving contact information or other requests made by you through any of our communication channels.
  • Administrative tasks derived from the provision of our services.

For more information on the purposes of data processing in the development of our activity, you can consult our Register of Activities.

You may withdraw your consent at any time free of charge by exercising your rights, sending your request in writing and duly identified by means of a supporting document, to our address AV. SUR DEL AEROPUERTO DE BARAJAS, 28 FLOOR 2 – OFFICE 5 28042 – MADRID – SPAIN or by e-mail to dpo@grupo-alonso.com, for more detailed information on the Exercise of your rights you can consult our Register of Activities.

 Why may we process your data (Legitimation)?

The use of your data under the conditions described above is permitted under European and Spanish data protection legislation in accordance with the following legal bases.

Art.6. RGPD

  • The data subject has given his/her consent to the processing of his/her personal data for one or more specified purposes.
  • The processing is necessary for the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures at the data subject’s request.
  • The processing is necessary for compliance with a legal obligation applicable to the controller.

For more information on the legal basis for the processing of data in the course of our business, you can consult our Register of Activities.

What and what are your rights?

Data protection regulations allow you to exercise your rights of access, rectification, objection, erasure (‘right to be forgotten’), restriction of processing, portability and the right not to be subject to individualised decisions before the Data Controller.

Any data subject has the right to be provided, BEFORE his/her data are collected, with basic information at a first level, in summary form, at the same time and in the same medium in which his/her personal data are collected and, on the other hand, to be provided with the rest of the information, in a medium more suitable for its presentation and comprehension.

The information to be provided in layers or levels would be as follows:

Information 1ª Layer

  • The identity of the Data Controller.
  • What data will be processed.
  • For what purpose.
  • Where and how they have been obtained.
  • The legal basis of the processing.
  • Whether the data will be communicated, transferred or processed by third parties.
  • The reference to the procedure for exercising rights.

Information 2ª Layer

  • Contact information of the person responsible. Identity and data of the representative (if any). Contact details of the data protection officer (if any).
  • Expanded description of the purposes of the treatment. Data retention periods or criteria. Automated decisions, profiles and applied logic.
  • Detail of the legal basis of the processing, in cases of legal obligation, public interest or legitimate interest. Obligation or not to provide data and consequences of not doing so.
  • Recipients or categories of recipients. Appropriate decisions, guarantees, binding corporate rules or specific situations applicable.
  • How to exercise the rights of access, rectification, deletion and portability of data, and the limitation or opposition to its processing.
  • Right to withdraw the consent given.
  • Right to complain to the Control Authority.

 (The following table indicates what your rights are).

 

Right of access To know what your data is being processed, for what purpose it is processed, where they obtained the data and whether they are going to communicate it or have communicated it to someone.
Right to rectification To modify your inaccurate or incomplete data.
Right to cancel To cancel your inappropriate or excessive data.
Right to object To prevent your data from being processed or ceasing to be processed, although only in the cases established by law.
Right to limit processing To request that data processing be suspended in the cases established by law.
Right to data portability To be able to receive your data provided in a structured electronic format, commonly used and to be able to transmit it to another Controller.
Right not to be subject to individualized decisions In order that a decision is not made about you, that produces legal effects or affects you, based solely on the processing of your data.

 

These rights are characterized by the following:

Your exercise is free.

  • You can exercise your rights directly or through a legal representative.
  • f the application is submitted by electronic means, the information will be provided by these means when possible, unless the interested party requests it to be otherwise.
  • Before exercising your rights, we must identify you to protect your personal data against fraudulent attempts.
  • Your request will be resolved within one month.
  • The person responsible is obliged to inform you about the means to exercise these rights. These means must be accessible and this right cannot be denied just because another means is chosen.
  • If the person responsible does not process the request, they will inform, within one month at the latest, of the reasons for their failure to act and the possibility of complaining to a Control Authority.

Before exercising your rights, we must identify you to protect your personal data against fraudulent attempts.

Your request will be resolved within one month.

The person responsible is obliged to inform you about the means to exercise these rights. These means must be accessible and this right cannot be denied just because another means is chosen.

  • If the person responsible does not process the request, they will inform, within one month at the latest, of the reasons for their failure to act and the possibility of complaining to a Control Authority.

If you wish to exercise any of the rights described, you can contact us through our Internal Data Protection Officer:

  • By postal card:

PROXIMITY FORWARDING SL

Att. Internal Data Protection Officer

SUR DEL AEROPUERTO DE BARAJAS, 28 FLOOR 2 · OFFICE 5 28042 · MADRID · SPAIN

 Or

by e-mail: dpo@grupo-alonso.com

Control Authority

If you wish to make a claim regarding the processing of your data by PROXIMITY FORWARDING SL, we inform you that you can contact the Spanish Data Protection Agency, St, Jorge Juan, 6 28001-Madrid http://www.agpd.es

Cookies

Cookies are files that are downloaded to your computer to collect standard internet log information and information about browsing habits. This information is used, for example, to track visitor usage of the website and compile statistical reports on website activity.

You can configure your browser not to accept cookies. However, some first-party cookies are necessary to enable the website user’s session to use our services.

For more information, visit the website’s Cookies Policy.

 Social networks

 PROXIMITY FORWARDING SL has a presence on social networks, such as: LinkedIn, the purpose of processing personal data being those established within the conditions affecting the service. In the event that registration for certain services is carried out using personal data associated with a user account, you are informed that certain information contained in your account will be shared. PROXIMITY FORWARDING SL remembers that you must know the privacy policies of said media or social networks in which you are registered in order to avoid sharing unwanted information.

It has privacy and account management settings on social networks to manage privacy, identity, advertising and other related preferences.

In the event that registration for certain services is carried out using personal data associated with a user account, you are informed that certain information contained in your account will be shared.

The purposes of the data collected on the different social networks are:

  • Advertising and commercial prospecting.
  • Personnel selection / Contact with candidates.
  • Communication with clients or interested parties.

In relation to LinkedIn, when a user publishes their profile as a professional, we will have access to the public data incorporated by them in said social network. In addition, we can communicate with them through this. The privacy policy that governs this social network can be consulted at the following link: https://www.linkedin.com/legal/privacy-policy?_l=es_ES

Cancellation Request

 To request unsubscription from any service in which you are registered, we inform you that you can exercise your right to cancel or oppose the processing of your data by contacting AV. SOUTH OF BARAJAS AIRPORT, 28 FLOOR 2 · OFFICE 5 28042 · MADRID · SPAIN or by sending a message to the email address dpo@grupo-alonso.com, with the subject REQUEST FOR CANCELLATION and indicating your data and the email address with which you is discharged. We will respond to your request indicating its status or if we require more information in this regard.

 Personas under age

 The User certifies that they are over 14 years of age and that therefore they have the necessary legal capacity to provide consent regarding the processing of their personal data and all this, in accordance with the provisions of this Privacy Policy.

If you want to use our services through the web and you are 14 years old or younger, we will need the consent of your legal guardian to store your data, if we do not have it, we may block or delete it.

Security

 PROXIMITY FORWARDING SL adopts organizational and technical measures in order to guarantee the security of personal data and prevent its alteration, loss, unauthorized processing or access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed.

Updates

We keep our privacy policy under review and may change it from time to time (mainly to comply with legal and data protection practices).

Updated versions will be posted on our website.

Applicable Legislation and competent courts

The terms and conditions that govern this website, as well as the relationships that may arise, are protected and are subject to Spanish legislation. To resolve any type of controversy, litigation or discrepancy that may arise between the user and PROXIMITY FORWARDING SL due to the use of this website, it is agreed to submit these to the Courts and Tribunals of MADRID, Spain.

 

Last Update: NOVEMBER 18, 2024